In Effect From: 4/24/2026
Introduction
Welcome to Decked Out Construction (“Decked Out Construction”, “Decked Out Construction”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://deckedoutconstruction.co/ or use our services.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you request services, book an appointment, or contact us directly. This includes the following.
- Contact Information Your name, phone number, and address
- Service Details Type of build, property location, and installation preferences
- Payment Details Information necessary to process payments
- Lead and Marketing Data Information about how you found us, which pages you visited, call recordings, and form submission details collected through lead tracking platforms, eg, WhatConverts.
We may also collect limited technical data automatically through essential website functions (e.g., IP address, browser type, visit duration) to improve our user experience.
2. How We Use Your Information
We use your personal data to accomplish the following.
- Schedule and manage appointments
- Provide estimates and project updates
- Communicate by phone or SMS with reminders or promotional messages
- Process invoices and payments
- Respond to inquiries and customer service requests
- Improve our website and customer service based on feedback and usage
3. Cookies and Tracking
We do not use advertising cookies. Our website may use essential cookies or basic analytics to ensure site functionality and enhance user experience. We also use lead tracking technologies (such as WhatConverts) that may place cookies or use similar methods to attribute website visits, calls, and form submissions to their marketing source. You can manage cookie settings through your browser.
4. Lead Tracking and CRM Systems
When you visit our website, submit a form, call us, or interact with our online content, we collect and store information through lead tracking tools and customer relationship management (CRM) platforms to manage inquiries, track the effectiveness of our marketing, and improve our services.
This includes tools such as WhatConverts, which tracks how leads reach us (for example, through phone calls, form submissions, or chat interactions). WhatConverts may record the source of your visit, the pages you viewed, your phone number, and the content of form submissions. Phone calls may be recorded or tracked for quality assurance and lead attribution purposes.
We also use CRM software to organize and manage customer data, including your name, contact details, service history, communication records, and project notes. This information helps us follow up on inquiries, deliver accurate estimates, and maintain service quality.
Data collected through these tools may be shared with the third-party platforms that operate them, subject to their own privacy policies. We only use these tools for legitimate business purposes and do not sell the data collected through them.
5. Data Sharing
We do not sell or rent your information. We may share data with trusted service providers to process payments, deliver communications, or fulfill service requests. We may also share information to comply with legal obligations.
6. Data Retention
We retain your personal information only as long as necessary to provide our services and meet legal or operational requirements.
7. Data Security
We use security measures within our systems to protect your data against unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to follow industry best practices.
8. Minors
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Your Privacy Rights
You may request to access, correct, or delete your personal data by calling us directly.
10. SMS and Phone Communications
If you opt in, we may send you service updates, appointment reminders, or promotions via SMS or phone call. Message and data rates may apply.
- To stop receiving texts, reply “STOP”
- For assistance, reply “HELP” or call us
11. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices or content. Please review their privacy policies when visiting those sites.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised effective date.
Contact UsCall us (612) 978-5553
Visit us 20730 Holyoke Ave #146, Lakeville, MN 55044